• What’s changing?
    • From 27 June 2018 we’re consolidating the privacy policies across our different services. This will create one policy that’s easy to navigate, allow us to create an even safer data environment within Trade Me, and help us provide you with better experiences online.
    • We’re also making three main changes:
    • If you haven’t been active on Trade Me for more than 18 months or don’t have a membership, we’ll automatically opt you out of having your personal information shared with affiliated services or for tailored products.
    • To make the changes above, we need to remove the line in our current policy about not renting or selling your data.
    • Apart from the main changes above, we won’t be changing our day-to-day practices. Privacy is important to Trade Me. It’s important that you trust us and what we do with your personal information. To find out more about our commitment to your privacy, see our privacy principles or check out our FAQs.

Select a service

What’s changing?

If you use Trade Me Marketplace, Trade Me Jobs, Trade Me Property, Trade Me Motors, Property Insights, Ping or Pay Now, the main changes are described above.

What new ways will you use my information?

  • The changes enable us to share personal information across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.

What new disclosures of my information can you make?

  • We may disclose your information to Trade Me affiliated services or for tailored products, unless you opt out.

What’s changing?

The main changes are described above. However, for merchants who use Paystation, we’ll continue to look after customers’ sensitive card information in accordance with Payment Card Industry Data Security Standards (PCI standards), and we’ll only use this and other payments-related information for the purpose of facilitating payments (see clause 8.8 of the privacy policy). Unless required by law, or for law enforcement or fraud prevention purposes (or where necessary to facilitate a transaction), we won’t disclose this to any other third parties without consent. Merchants using Paystation will also remain subject to any requirements in the Paystation Merchant Terms and Conditions.

What new ways will you use my information?

  • The changes enable us to share personal information (except payments-related information, unless this is to facilitate a payment) across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • We’ve added more detail about how we use your information for trust, safety and assurance (e.g., to help prevent fraud and other unlawful conduct) so that we can keep our customers and sites safe.
  • For non payments-related information (e.g., information we collect when you click on a page, or that you have given us like contact details), we’ve clarified how we use information for marketing and advertising, and to personalise, improve or enrich your experience.

What new disclosures of my information can you make?

  • We may disclose your information where it is in an anonymised form (e.g., aggregated).
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

What’s changing?

The main changes are described above. When you use Holiday Houses, we’ll also collect, use and disclose your information for the purposes set out in Trade Me’s existing privacy policy.

What new ways will you use my information?

  • The changes enable us to share personal information across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • We’ve added more detail about how we use your information for trust, safety and assurance (for example, to help prevent fraud and other unlawful conduct) so that we can keep our customers and sites safe.
  • We’ve added more detail about how we use information for marketing and advertising.
  • We’ve clarified how we can use your information to personalise, improve or enrich your experience.

What new disclosures of my information can you make?

  • We may disclose your information to Trade Me affiliated services or for tailored products, unless you opt out.
  • We have added more information about how we may disclose your information to authorities or other entities to uphold the law or our terms.
  • We’ve added added more information about the third parties (such as trusted service providers) who we may disclose your information to.
  • We may disclose your information where it is in an anonymised (e.g, aggregated) form.
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

Is there anything else I should know?

What’s changing?

The main changes are described above. We’ll continue to ensure your sensitive information (including all information collected from you via your dating profile) is held securely and only used for purposes connected with FindSomeone ( see clause 8.4 of the privacy policy).

Unless required by law, where anonymised or for law enforcement or fraud prevention purposes, we won’t disclose this to other third parties without your consent.

What new ways will you use my information?

  • The changes enable us to share personal information (except your sensitive dating information, such as information in your dating profile) across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • We’ve added more detail about how we use your information for trust, safety and assurance (e.g., to help prevent fraud and other unlawful conduct) so that we can keep our customers and sites safe (this is currently described in the FindSomeone terms and conditions).
  • We’ve also added new information about how we use marketing and advertising, and clarified how we can use your information to personalise, improve or enrich your experience.

What new disclosures of my information can you make?

  • We may disclose your other information to Trade Me affiliated services or for tailored products, unless you opt out.
  • We may disclose your information where it is in anonymised form (e.g., aggregated), and we’ve added more information about the third parties (such as trusted service providers) who we may disclose your information to.
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

Is there anything else I should know?

What’s changing?

The main changes are described above. We’ll make sure any sensitive insurance information (including all information collected from you via application forms or phone calls) is held securely and only used for insurance purposes (see clause 8.2 of the privacy policy). Unless required by law, where anonymised or for law enforcement or fraud prevention purposes, we won’t disclose this to other third parties without your consent.

Will you collect any new information?

  • No, we’re not intending to change our current practices. However, we may share information across the services provided by Trade Me.

What new ways will you use my information?

  • The changes enable us to share personal information (except sensitive insurance information) across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • We’ve added more detail about how we use your information for trust, safety and assurance (e.g., to help prevent fraud and other unlawful conduct) so that we can keep our customers and sites safe.
  • We may use your information for internal research and analytics to improve our products.
  • We’ve clarified how we can use your information to personalise, improve or enrich your experience.
  • We’ve added more detail about how we use marketing and advertising.

What new disclosures of my information can you make?

  • We may disclose your non-sensitive information to Trade Me affiliated services or for tailored products, unless you opt out.
  • We’ve added more information about how we may disclose your information to authorities or other entities to uphold the law or our terms, or where it is in anonymised form (e.g., aggregated).
  • We’ve added added more information about the third parties (such as trusted service providers) who we may disclose your information to.
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

What’s changing?

The main changes are described above. However, you’ll continue to have control over your operational information (like financial, customer, and shipping information) and we won’t use this for purposes other than providing Tradevine to you, unless required by law, where anonymised or for law enforcement or fraud prevention purposes (see clause 8.6 of the privacy policy). If you use Tradevine, you’ll remain subject to the Tradevine terms of use.

What new ways will you use my information?

  • The changes enable us to share personal information (except your operational information) across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • We’ve added more detail about how we use your information for trust, safety and assurance (e.g. to help prevent fraud and other unlawful conduct) so that we can keep our customers and sites safe.
  • For non-operational information (e.g., information you give us like contact details or from your navigation around our site), we’ve added new information about how we use information for marketing and advertising, and to personalise, improve or enrich your experience.

What new disclosures of my information can you make?

  • For your non-operational information, we may disclose your information to Trade Me affiliated services or for tailored products, unless you opt out, or to serve you ads.
  • We may disclose your information to authorities or other entities to uphold the law or our terms, or where it is in an anonymised (e.g, aggregated) form.
  • We’ve added more information about the third parties (such as trusted service providers) who we may disclose your information to.
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

Is there anything else I should know?

  • We’ll be making some small changes to the Tradevine terms of use to ensure consistency with the new privacy policy and to clarify that Tradevine users shouldn’t be storing information that could come within the EU GDPR.

What’s changing?

The main changes are described above.

If we receive any sensitive insurance information (including all information collected from you via application forms or phone calls), we’ll only use this for insurance purposes. Unless required by law, or for law enforcement or fraud prevention purposes, we won’t disclose this to other third parties without your consent. See clause 8.2 of the privacy policy for more information.

What new ways will you use my information?

  • The changes enable us to share personal information (except sensitive insurance information) across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • We’ll use your information for trust, safety and assurance (e.g. to help prevent fraud and other unlawful conduct) so that we can keep our customers and sites safe.
  • We’ve added more detail about how we use information for marketing and advertising.
  • We’ve clarified how we can use your information to personalise, improve or enrich your experience, and to help resolve disputes or enforce agreements.

What new disclosures of my information can you make?

  • We may disclose your non-sensitive information to Trade Me affiliated services or for tailored products, unless you opt out.
  • We may also disclose your non-sensitive information so that we can serve ads.
  • We may disclose your information to authorities or other entities to uphold the law or our terms, or where it is in an anonymised form (e.g. aggregated) .
  • We’ve added more information about the third parties (e.g. trusted service providers) who we may disclose your information to.
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

What’s changing?

The changes are described above. We’ll also collect, use and disclose your information for the purposes set out in Trade Me’s existing privacy policy. If you’re a business who uses MotorWeb, you’ll remain subject to the terms between you and Trade Me (including in relation to your use of data).

What new ways will you use my information?

  • The changes enable us to share personal information across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • We’ve detailed how we use your information for trust, safety and assurance (e.g., to help prevent fraud and other unlawful conduct) so that we can keep our customers and sites safe.
  • We’ve added more detail about how we use information for marketing and advertising.
  • We’ve clarified how we can use your information to personalise, improve or enrich your experience.

What new disclosures of my information can you make?

  • We may disclose your information to Trade Me affiliated services or for tailored products, unless you opt out.
  • We’ve added more information about how we may disclose your information to authorities or other entities to uphold the law or our terms.
  • We’ve added more information about the third parties (such as trusted service providers) who we may disclose your information to.
  • We may disclose your information where it is in an anonymised form (e.g., aggregated).
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

Is there anything else I should know?

What’s changing?

The main changes are described above. We’ll also collect, use and disclose your information for the purposes set out in Trade Me’s existing privacy policy. If you use DealerBase, you’ll remain subject to the DealerBase terms and conditions (including in relation to your use of Dealer Analytics).

What new ways will you use my information?

  • The changes enable us to share personal information across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • We’ve added more detail about how we use your information for trust, safety and assurance (e.g., to help prevent fraud and other unlawful conduct) so that we can keep our customers and sites safe.
  • We’ve added new information about how we use information for marketing and advertising, and about how we can use your information to personalise, improve or enrich your experience.

What new disclosures of my information can you make?

  • We may disclose your information to Trade Me affiliated services or for tailored products, unless you opt out.
  • We’ve added more information about the third parties (such as trusted service providers) who we may disclose your information to.
  • We may disclose your information to authorities or other entities to uphold the law or our terms, so that we can serve ads, and where it is in an anonymised form (e.g., aggregated).
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

What’s changing?

The main changes are described above. When you use Viewing Tracker, we’ll also collect, use and disclose your information for the kinds of purposes currently found in Trade Me’s existing privacy policy.

What new ways will you use my information?

  • The changes enable us to share personal information across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • We’ve clarified how we can use your information to personalise, improve or enrich your experience.
  • We’ve added more detail about how we use your information for trust, safety and assurance (for example, to help prevent fraud and other unlawful conduct) so that we can keep our customers and sites safe.
  • We’ve added more detail about how we use information for marketing and advertising.

What new disclosures of my information can you make?

  • We may disclose your information to Trade Me affiliated services or for tailored products, unless you opt out.
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.
  • We may disclose your information where it is in an anonymised form (e.g, aggregated).

Is there anything else I should know?

What’s changing?

The main changes are described above. There are some Tenancy Tracker specific things in the existing Tenancy Tracker privacy policy, but the Trade Me privacy policy already applies to the use, collection and disclosure of your information when using Tenancy Tracker so there are no other important changes for you.

What new ways will you use my information?

  • The changes enable us to share personal information across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.

What new disclosures of my information can you make?

  • We may disclose your information to Trade Me affiliated services or for tailored products, unless you opt out.
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

Is there anything else I should know?

What’s changing?

The main changes are described above. If you’re an agent using OneHub, you can still control things like whether your trading history is shown publicly, and you’re still responsible for those who use your account (see clause 8.7 of the privacy policy). However, because the Trade Me privacy policy already applies to the use, collection and disclosure of your information when using OneHub, there are no other important changes for you.

What new ways will you use my information?

  • The changes enable us to share personal information across services provided by Trade Me, with businesses we fully or partly own, and with trusted third parties to deliver tailored products.
  • Your information is already able to be used as described in Trade Me’s privacy policy, so there shouldn’t be any other important changes.

What new disclosures of my information can you make?

  • We may disclose your information to Trade Me affiliated services or for tailored products, unless you opt out.
  • In some circumstances, we may disclose your information when necessary to sell or reorganise our business.

Is there anything else I should know?